Privacy Policy – FlaxiPay

1. Introduction

FlaxiPay values your privacy and is committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website (flaxipay.online) and services.

2. Information We Collect

We collect both personal and non-personal information, including:

• Full Name
• CNIC or National ID Number
• Email Address
• Phone Number
• Uploaded Payment Screenshots
• Loan Application Details
• Browser and Device Data (via cookies)
• IP Address

3. How We Use Your Information

• To process your loan applications
• To verify and validate payment proofs
• To communicate with you about the status of your loan
• To improve user experience on our website
• To comply with legal and regulatory requirements

4. How We Protect Your Data

We take data protection seriously. Your information is stored on secure servers, and we implement standard security practices to ensure it is not misused, lost, accessed, disclosed, altered, or destroyed.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data under the following circumstances:

• With your consent
• To comply with legal obligations
• To trusted third parties for operational purposes, under strict confidentiality agreements

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, understand website traffic, and offer relevant services.

7. User Rights

You have the right to:

• Request a copy of your stored data
• Request corrections or deletions
• Withdraw consent at any time

8. Third-Party Services

We may use third-party services (e.g., payment gateways or analytics tools) that have their own privacy policies. We are not responsible for their data practices.

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@flaxipay.online

Phone: +1(587)843-4836

Address: FlaxiPay Pvt Ltd, Dheli, India